Privacy Policy for Managewise Ltd

Last updated: October 2024

1. Introduction
   1. We are committed to safeguarding the privacy of our website visitors and service users. This policy explains how we handle your personal data in accordance with the Data Protection Act 1998 and the UK General Data Protection Regulations ("GDPR").
   2. This policy applies when we act as a data controller regarding the personal data of our website visitors and service users. It means we determine the purposes and method of processing your personal data.
   3. By using our website, you consent to the use of essential cookies. Analytics cookies, which help us track website traffic, will only be used with your consent, as outlined in this policy.
   4. This privacy policy outlines what data we collect, how we use it, and how you can limit the publication of your information or opt out of direct marketing communications.
   5. In this policy, “we,” “us,” and “our” refer to Managewise Ltd. For further details, see section 10.
2. How We Use Your Personal Data
   1. We may process the following categories of personal data:
      • Usage Data: IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths. This data is collected via Vercel Analytics to analyze the use of our website and improve our services.
      • Account Data: Your name, email address, contact phone number, and postal address. This data is used to operate our website, provide services, maintain back-ups, and communicate with you.
      • Profile Data: Information such as your name, address, phone number, email address, gender, and employment details. This data is used to offer personalized services on our website.
      • Service Data: Personal data provided in the course of using our services. This includes data collected for account setup and transactions. We use this data to deliver our services and improve functionality.
      • Transaction Data: Your contact details, payment information, and transaction history, which are collected through third-party payment providers like Stripe.
      • Publication Data: Any data posted on our website, which may be processed to administer and manage your interaction with our services.
   2. The legal basis for processing your data is your consent, the performance of a contract, or our legitimate interest in improving services and maintaining the website.
3. Providing Your Personal Data to Others
   1. We may disclose your personal data to the following:
      • Group Companies: Subsidiaries, holding companies, and their subsidiaries.
      • Service Providers: Third-party IT service providers who assist with data storage and management.
      • Payment Processors: Providers like Stripe to handle payments and refunds.
      • Professional Advisors: Insurers or legal advisors for managing risk or legal claims.
   2. If we sell our business, personal data may be transferred to the purchaser.
   3. We may disclose your personal data to comply with legal obligations or protect your interests.
4. International Transfers of Your Personal Data
   1. Your data may be accessed by users from outside the UK and EEA. Data may be processed by individuals in these countries to provide services.
   2. By using our website, you consent to the international transfer of your personal data, knowing that we cannot fully control how it is processed in these jurisdictions.
5. Retaining and Deleting Personal Data
   1. Personal data is retained as long as necessary for the purposes outlined in this policy, including legal obligations, auditing, or compliance requirements.
   2. We generally retain personal data for up to 6 years after the end of a business relationship, or longer where necessary for legal, auditing, or regulatory purposes. Where possible, we will anonymize data after it is no longer necessary for the original purposes to ensure its continued use for auditing or statistical purposes while safeguarding your privacy.
   3. You have the right to request the deletion or anonymization of your personal data, unless we are required to retain it for auditing, legal, or compliance purposes, in which case we will retain it securely and restrict its access
6. Amendments
   1. We may update this policy periodically by publishing a new version on our website.
   2. You should check this page occasionally to stay informed of any changes.
7. Your Rights
   1. You have the following rights under data protection law:
      • Access to your data
      • Rectification of inaccurate data
      • Erasure of personal data (in certain circumstances)
      • Restriction of data processing
      • Object to processing for legitimate interests
      • Data portability (to receive a copy of your data in a structured format)
      • Withdraw consent for data processing at any time
   2. You can exercise these rights by contacting us at support@managewise.co.uk.
8. Cookies
   1. Our website uses cookies to enhance user experience and analyze site traffic through Vercel Analytics. Analytics cookies are only set if you accept them through our cookie banner. You may opt out of analytics cookies at any time by clicking 'Decline' in the banner. Essential cookies, necessary for website functionality, cannot be disabled but do not store personal information..
   2. We use traffic log cookies for analytics purposes. You can control cookie settings through your browser and opt-out of non-essential cookies.
9. Minors and Children
   1. We do not knowingly collect personal data from minors under 13 without parental consent. If we discover that we have collected such information, we will delete it promptly.
10. Our Details
    1. This website is owned and operated by Managewise Ltd.
    2. You can contact us via:
       • Email: support@managewise.co.uk
       • Phone: +44 7447 924930
       • Address: 7 Bell Yard, WC2A 2JR, London, UK